©  Glenn Phillips  

How do you say No - politely ?

August 2, 2016

I’m sure we’ve all been in the situation where a customer or potential client has asked you to supply goods or services on terms that are not agreeable. As a photographer whose work includes assignments for newspapers  I am forever being asked if I could ‘just email me a copy’ a of the photo I’ve just taken. Although I am being paid for the days work, the copyright of the pictures belongs to me and the newspaper I work for also has the option to sell my work as reprints. Therefore I am not happy about just distributing free photo files about, willy nilly. How best to explain this though to the subjects of my photos?  A straight No, brings me across as a ‘grumpy old git’, a conversation about copyright makes their eyes glaze over and may come across as a bit of a lecture and an offer to provide a watermarked version produces the furrowed brow of someone working out how they’re going to remove said watermark with their photo-editing program of choice. The key issue here is that people want something for nothing but of course there are always costs involved- even if it’s just attaching a finished file to an email and sending it.

So how do you turn this situation around? Is must be possible to convert the ‘want it for free’ attitude into ‘ yes I’m happy to pay’  Any tips or strategies  for doing this would be appreciated.

Happy holidays J



Please reload

Featured Posts

Merry Christmas to you all

December 21, 2018

Please reload

Recent Posts

December 22, 2017

August 23, 2017

November 8, 2016

Please reload

Search By Tags
Please reload

Follow Me
  • Facebook Classic
  • Twitter Classic
  • Google Classic